First turn off the UAC (follow instruction below) and then try installing the software.
How to turn off UAC (User Control Settings):
1) Open Windows Control Panel
2) Search Window – Top Right Corner
a. Type UAC
b. Click Enter
3) Click on – User Accounts (Turn Off User Account Control)
4) Slide Bar all the way down to
5) Click OK
6) Reboot Computer
7) Start Stage 2 below
To Install Customer Connect Loyalty – Run part 1 Then run part 2
Part 1
http://www.giftcardandloyalty.
Part 2
http://www.loyaltydownloads.co
Then enter your s/n code when requested and click the blue request keys button